Client Overview
CITEXCEL: Transforming Careers, Recruitment, and Learning
Citexcel, a technology consulting and training organisation, sought to establish a strong presence in the Nigerian market. As an end-to-end technological solutions provider, Citexcel required strategic management and oversight for its African operations, particularly in Nigeria. Since 2019, Firmgate & Associates has played a pivotal role in managing Citexcel’s Nigerian office, ensuring operational efficiency and market adaptability. Our engagement included talent acquisition, recruitment optimization, and enterprise agility initiatives to strengthen Citexcel’s positioning within the region.
Portfolio
As part of our engagement with Citexcel, Firmgate & Associates provided the following key services:
a. Recruitment & Talent Acquisition:
- Designed and executed a streamlined recruitment strategy to attract top-tier candidates.
- Developed structured hiring processes, ensuring alignment with Citexcel’s business goals.
- Facilitated job placements and skill-matching services to enhance workforce efficiency.
b. Training & Skill Development:
- Implemented agile training programs to upskill employees and potential hires.
- Conducted workshops and learning sessions to improve professional development and career transitions.
- Provided structured learning pathways for career enhancement in Agile transformations.
c. Enterprise Agility & Market Expansion:
- Led Citexcel’s Agile Enterprise team to drive strategic business transformations.
- Oversaw and supported five Senior Agile Coaches on the company’s largest client project to date.
- Acted as a subject matter expert, guiding organizational adaptability and responsiveness to market changes.
Impact
The collaboration between Citexcel and Firmgate & Associates resulted in significant business and operational improvements:
- Stronger Nigerian Market Presence: Managed Citexcel’s Nigerian operations, ensuring smooth market entry and expansion.
- Enhanced Recruitment & Workforce Development: Streamlined hiring processes, reducing time-to-hire and increasing candidate retention.
- Improved Enterprise Agility: Successfully supported Citexcel’s agile transformation efforts, making the company more competitive and responsive to market dynamics.
- Long-Term Strategic Partnership: The engagement fostered an enduring relationship, leading to further collaborations, including the appointment of a Principal Agile Coach to lead major enterprise-wide transformation projects.
Firmgate & Associates remains committed to empowering businesses like Citexcel to navigate complex market landscapes with innovative, agile, and sustainable strategies.